Vanessa Phoenix Animal Communicator & Animal Priestess is a subsidiary of Vanessa Phoenix Productions LLC, located in Los Angeles, CA, governed by California law.
This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
We reserve the right to update this policy from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible on our Website.
When accessing the Website, the Company will learn certain information about you both automatically and through voluntary actions you may take during your visit. We automatically collect and store information about your device and your activities. This information could include (a) your computer or other device’s unique ID number; (b) your mobile device’s geographic location; (c) your IP address; (d) technical information about your device such as type of device, web browser or operating system; (d) your preferences and settings such as time zone and language; (e) how long you used the Website and which services and features you used. We will use this information on an anonymous basis to improve our Website.
CHILDREN UNDER THE AGE OF 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, read, watch, or listen to any content on the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at
INFORMATION WE COLLECT ABOUT YOU
When you access the Website, the Company will learn certain information about you during your visit.
Information You Provide to Us: The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information We Collect Through Automatic Data Collection Technology: As you navigate through our Website, we use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
We do use Google Analytics to monitor how our Website is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to our Website, where visitors generally came from, how long they stayed on our Website, and which pages they visited. Google Analytics places several persistent cookies on your computer’s hard drive. These do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
We do use a cookie from Stripe to facilitate payment on our Website.
The Company also uses the technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, through mail, and via telephone. This also applies when you register for our Website, sign up through any of our forms using your email address, or make a purchase on this site. For further information, see the email policies below.
We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via email in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
Our emails provide users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any email they receive from us at any time.
HOW AND WHY WE COLLECT INFORMATION
The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, join our social groups, subscribe to our monthly/yearly membership services, and/or purchase a product or service from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in some activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you are outside the European Union and opt to receive free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will enroll you to receive email and postal communications in the future, including updates that we believe you may find of interest.
If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive email and postal communications in the future, including updates that we believe you may find of interest, if you affirmatively consent to it.
If you are subscribed to receive updates, you may unsubscribe at any time. We include an “unsubscribe” link at the bottom of every email we send. You can also unsubscribe by sending an email message, calling, or sending a written message, as follows:
Phone: Please call Toll-Free 1-8186051567 to speak to a Customer Service associate between 10AM to 6 PM, Pacific time. Email: Send us an email:
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time to time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
DISCLOSURE OF YOUR INFORMATION
As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and third-party service providers for the purpose of providing our services to you.
If you opt in for marketing associated with certain online courses, we do share your contact information with the course authors/co-developers.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company. Additionally, we also provide your information to: Facebook, Google, and other third-party service providers that we utilize.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
In other words, we may disclose information when legally compelled to do so when we in good faith believe that the law requires it, for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.
GIFT MESSAGING AND SHARING WITH A FRIEND
When you request a gift message with your order, we do not use the information contained in the gift greetings that you fill out, except to execute the message as requested.
When you email a message to a friend from VanessaPhoenix.com/animal-priestess using the “Share” functionality, your email address and your friend’s are both required. This ensures that your friend will know that we have sent the email message at your request. Emails obtained for the “Tell a Friend” service are only used for this purpose and then discarded.
HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit card and other sensitive information is never transmitted via email.
The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Vanessa Phoenix Productions LLC
11301 W Olympic Blvd. #349
West Los Angeles, CA 90064
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation.
Those rights include;
We will retain any information you choose to provide to us until whichever of the following comes first:
- a) you ask us to delete the information; (b) our decision to cease using our existing data providers; or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
- You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
- You have the right to seek restrictions on the processing of your data.
- You have the right to object to the processing of your data and the right to the portability of your data.
- To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
- You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
- We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
CONFIDENTIALITY AS IT RELATES TO LIFE COACHING & HYPNOTHERAPY
If you are a Client/Customer of Company by purchasing or accessing any of our life coaching or hypnotherapy services also referred to as hypnosis, self-hypnosis, animal life coaching, or personal development services. Your rights include:
The practice of both licensed and unlicensed persons in the field of psychotherapy is regulated by the state of California. Any Questions or complaints regarding the practice of mental health may be directed to Mental Health Grievance Board by Phone: (916) 557-1208 (Monday - Friday 8:00am PST to 4:45pm PST). By Email: firstname.lastname@example.org.
You are entitled to receive information about methods of therapy, techniques used, the duration of therapy, if known, and fee structure.
You are also to be informed of the therapist’s degrees, credentials, and licenses. Vanessa Phoenix is a Certified Whole-Health Clinical Counseling Hypnotherapist. Vanessa earned her certification from The Colorado Coaching & Hypnotherapy Training Institute in Longmont, CO, formerly called the Colorado School of Counseling Hypnotherapy.
You may seek a second opinion from a therapist or terminate therapy at any time.
You should know that in a professional relationship, sexual intimacy is never appropriate and should be reported to the Grievance Board.
Company agrees to maintain the ethics and standards of behavior established by the American Association of Professional Hypnotherapists Code of Ethics (Aaph.org/code_of_ethics).
You should understand that personal information provided by you to Company that is of the nature of mental health care, is kept confidential in most circumstances. This personal mental health care information may be recorded if you fill out an intake form or registration form associated with any Company courses, classes, workshops, videos, surveys, or retreats, or other personal development offerings.
Such personal mental health care information is considered wholly different from general personal information, such as name, address, email, phone, age, location, emergency contact information, computer or other device’s unique ID number, your mobile device’s geographic location, your IP address, technical information about your device such as type of device, web browser or operating system, your preferences and settings such as time zone and language.
All personal mental health care information is kept confidential except if…
- You sign a release of information giving permission to release information to a specific individual or agency.
- Child abuse.
- You are an imminent danger to self or others.
- You reveal such personal information in any of our social groups, circles, phone/online communities, or group coaching sessions.
- You share this information through any of our third-party providers.
- Or in the case of the subpoena of records.